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12:01 3 March 2017

FEATURE: Women bereaved by 9/11 terror, murder reach out to nuclear evacuees

By Miya Tanaka
TOKYO, March 3, Kyodo

Every month, Harumi Sugiyama and Yumiko Hongo visit an apartment in Tokyo accommodating people who have fled from the 2011 Fukushima nuclear disaster. For the most part, they listen to the evacuees as they talk about their daily lives, frustrations, or sorrows.

The two are mental care specialists who have taken up the task of helping people deal with anguish through dialogue. And it is not only the professional skills that help them relate to the evacuees, but also their own experiences of having coped with their own grief.

Sugiyama, 51, faced the death of her 34-year-old husband in the Sept. 11 terror attacks in the United States in 2001, while Hongo, 51, lost her 7-year-old daughter in a stabbing rampage at an elementary school in Osaka Prefecture the same year.

While six years are about to pass from the Fukushima disaster, the two believe that dealing with the emotional toll tends to be a long process that differs between individuals, and hope to continue to play a part in supporting the evacuees in distress just as they had been helped by others to weather their own crises.

"In my case, it was emotionally soothing to have someone listen to my thoughts and feel someone close to me. I thought this kind of support is needed for people in great sorrow, which cannot be cured by medication," Hongo said, as she explained why she thinks dialogue-based mental care is important.

Regular counseling services by professionals certified by the Mental Care Association began in November 2012 at the Shinonome apartment in Koto Ward, which has served as the largest lodging facility in Tokyo for people affected by the March 2011 earthquake, tsunami and nuclear disasters. Sugiyama has served as a counselor from the beginning and Hongo joined after she moved to Tokyo from Osaka in 2015.

When talking with the evacuees, the two usually do not reveal their personal backgrounds unless they are asked and focus on seeking to share the clients' pains and other emotions, which are sometimes hidden from view. Their activities do not involve medical advice such as prescribing medicine.

"I notice evacuees are struggling with a sense of loss even when they talk about everyday affairs. For example, going shopping for vegetables reminds them that they used to grow vegetables back at home and that they cannot do that anymore," Hongo said.

The nuclear crisis resulted in the core meltdown of three reactors and radiation contamination in vast areas. Coupled with the natural disasters, over 160,000 Fukushima people were displaced.

The number of evacuees who receive the counseling service at the Shinonome apartment is declining, with more people returning to Fukushima Prefecture or moving to different places, according to the association.

But the organization feels a demand to continue their activities, which have been voluntary work over the past several years. Even now, there are cases in which evacuees, who have never asked for counseling before, suddenly show up with their hearts on their sleeves.

A 61-year-old man, who has left his home about 22 kilometers away from the crippled Fukushima Daiichi nuclear complex, said he used to vent his frustration over how evacuees are poorly treated in his exchanges with Sugiyama.

"I was burning with anger at that time...but I feel quite calm thanks to the exchanges," he said, after talking with Sugiyama for some 30 minutes in late February at an assembly room at the apartment which is made available for counseling.

Their talks that day were mostly light-hearted chitchat as the man was a familiar face for Sugiyama. But there seemed to be a moment when they shared their inner feelings when the man asked Sugiyama, somewhat hesitantly, about her thoughts regarding the terror attacks.

"It's impossible to get over everything and go on to the next stage. I guess it is the same for people like you affected by the disasters," Sugiyama answered, and the man agreed.

Sugiyama was certified as a mental care specialist in 2010, as she hoped to provide the type of support she received in the United States when she was searching for her missing husband Yoichi Sugiyama, a banker working at the World Trade Center's Twin Towers decimated in the attacks.

"Unable to find my husband's name (from any of the lists of people taken to hospitals), I broke down in tears. And a woman -- probably a mental care volunteer -- quickly came to me even though I was a stranger and foreigner, asked me if I was OK and took me round the shoulders," Sugiyama, who was pregnant at that time, said.

"Holding my shoulder, she escorted me all the way to the exit and gave me her contact information...I really felt she was there for me and I will probably never forget that," she added.

Sugiyama also felt mental care was more accessible in the United States, with volunteers and nurses frequently asking whether she needed support. In Japan, however, many people may not reach out for help unless they are backed into a corner.

"Disaster victims often tell me, 'I shouldn't complain when others are going through greater hardships.'...But I think we should create a society in which people feel comfortable speaking about their distress for the sake of their mental well-being," she said.

Hongo, who became a mental care specialist in 2005, said she does not think she is doing something extraordinary and is rather just trying to carry on the support she received in the past.

"I lost faith in people (after my daughter Yuki was murdered). But I was also saved by people who stayed with me. I owe what I am now to them," said Hongo, who has also studied extensively about grief care, which aims to help people cope with mourning the death of a loved one.

Hongo said there was a time she thought of ending her own life amidst the unbearable grief of losing her child. But she was reminded of the value of life when she saw Yuki's 39-meter-long blood stain left in the school corridor -- a testament to how she fought to her very last breath after being stabbed by the knife-wielding intruder.

Hongo counted 68 steps along the path.

"The 68 steps showed me that every person has the same strength to go on living. I hope to offer support to others, believing in that power each person has," she said.


  • Women bereaved by 9/11 terror, murder reach out to nuclear evacuees
  • Women bereaved by 9/11 terror, murder reach out to nuclear evacuees


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